Returns & Exchanges
At Alien Gear Holsters, we stand by our craftsmanship with a 30-day Test Drive and a forever warranty to ensure your gear fits your lifestyle perfectly. If you are not completely satisfied with your purchase, we offer a seamless return and exchange process to get you the right fit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your holster and accessories in their original packaging, ensuring all components and hardware are included.
Print and Attach Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing